Privacy Policy – Novellia
Last Updated: February 25, 2025
Welcome to Novellia. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
When you visit our store, we may collect the following information:
-
Personal details (name, email address, phone number)
-
Shipping and billing address
-
Payment information (processed securely through our payment providers)
-
Order details and purchase history
-
Device information (IP address, browser type, cookies)
2. How We Use Your Information
We use your information to:
-
Process and fulfill your orders
-
Provide customer support
-
Communicate with you about your order
-
Improve our website and services
-
Prevent fraud and ensure secure transactions
-
Send promotional emails (only if you subscribe)
3. Payment Security
We do not store your payment information. All payments are processed securely through trusted third-party payment gateways.
4. Cookies
We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings if you prefer.
5. Sharing of Information
We do not sell or rent your personal information. We may share your information with trusted service providers (such as shipping partners and payment processors) only to complete your order.
6. Data Protection
We take reasonable precautions to protect your personal information and follow industry best practices to prevent unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
-
Access your personal information
-
Request corrections
-
Request deletion of your data
To exercise these rights, please contact us at:
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: mynovellia@gmail.com